Trade Desk Sales Manager at Corporate Staffing

March 14, 2023
Application Ends: March 24, 2023
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Job Description

Key Responsibilities.

Sales responsibilities 

  • Acquisition of new clients.
  • Lead conversion from numerous marketing channels.
  • Creating a short- and long-term sales plan to achieve the given objectives.
  • Consistently meet revenue goals following team/organizational goals.
  • Actively looking for possibilities to upsell and cross-sell to existing customers.
  • Ensure maintaining customer relationships while onboarding.
  • Recognize customer needs and provide insights for improving the product portfolio based on interactions with, and feedback from customers.
  • Immediately identify and raise bottlenecks in our processes and provide solutions to counter them swiftly and effectively.
  • Create structured efficient reporting mechanisms on Trade Desk activity.
  • Overseeing pre- to post-sales support activities while guaranteeing the greatest level of client Satisfaction.
  • Managing all interaction channels with our customers: Social media, chat, emails, and so on.

Trade Desk Team management.

  • Build guidelines, policies, necessary training, and scripts for the teams
  • Act as a high-level communications liaison between Trade Desk Team / Field officers and HQ on relevant matters.
  • Ensure seamless operation and processes of the Trade Desk.
  • Work closely with Finance and Risk to learn the business considerations behind the approval process.
  • Assigning and creating Trade Desk weekly/monthly goals and targets.
  • High-level monitoring of funnel movement and maintaining momentum.
  • Ensuring constant and relevant CRM updates are done effectively.
  • Ensuring scripts & protocols between customer and trade desk team is understood and followed through effectively. 
  • Updating of protocols and scripts to be done regularly with the Africa Coordinator.
  • Regular training sessions are to be arranged (in liaison with the Africa Coordinator) to ensure TD agents are well-versed with any product or process updates.
  • Solve Trade Desk issues and escalate to relevant HQ departments if required.
  • Have weekly funnel review sessions with Country Manager to review weekly numbers achieved, identify gaps and implement solutions.
  • Act as direct manager for the trade desk team and be responsible for their welfare.

Key Knowledge and Experience.

  • Bachelor’s degree in business administration, Marketing, or a related field.
  • Must have vast experience in sales team management.
  • Have 5+ years minimum experience in sales across the financial products industry.
  • Have 5+ years minimum experience in a call center management role.
  • Must have a solid understanding of financial products and loans.
  • Have strong sales and interpersonal skills.
  • Proven experience in achieving and exceeding goals.
  • Have strong customer service and relationship management abilities.
  • Have the ability to assist with the implementation and deployment of services and solutions.
  • Have analytical and problem-solving capabilities.
  • Exceptional negotiation skills.
  • Shine in stressful and busy environments.
  • Goal oriented.
  • Posses presentation and communication skills.
  • Time management.
  • IT savvy, efficient with Microsoft Office (Powerpoint, Word & Excel).
  • Ability to work independently.

Method of Application

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Group Finance Manager – Logistics) to  before 24th March 2023.