Technical Support Engineer at Corporate Staffing

Information Technology
Nairobi
March 15, 2023
Full Time
Application Ends: March 24, 2023
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Job Description

Responsibilities

  • Build customer relationships and increase customer satisfaction
  • Prospect activities and proactively collect the necessary market information and feedback to obtain a competitive advantage
  • Provide technical support to customers, and site visits/inspection when necessary.
  • Provide on-site commission when necessary and UAT.
  • Prepare quotations, configurations and calculations of orders and projects
  • Organize and participate to exhibitions, seminars, and meetings
  • Prepare products technical presentations and Trainings.
  • Deliver weekly and monthly reports.
  • Diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

Education and Skills

  • A Bachelor’s degree in IT.
  • Ideally the successful candidate will have proven experience in the industry with technical knowledge of how systems work.
  • Fluency in English.
  • Effective communication and business acumen
  • Customer-focused with the proven ability to collaborate across diverse markets and forge relationships.

Method of Application

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Care Support – IT) to jobs@corporatestaffing.co.ke  before 24th March 2023.

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