Service Officer at Corporate Staffing

Application Ends: March 24, 2023
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Job Description

Key Responsibilities:

  • Support for their service job, for example, training support, data analysis, customer follow-up, etc. 
  • Technical skill training instructor to customer. 
  • Support physical installation of the company’s products to a commercial vehicle. 
  • Insure that the Complaint, Cause and Correction of each problem are noted in the work order.
  • Inspect quality of work performed as required, prior to delivery to customer if needed.
  • Track and maintain service program compliance within GM
  • Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Seek assistance on any assigned tasks with which you are not familiar, retain the techniques, and complete the task to standard independently when assigned the task again.
  • Other duties as assigned.

Skills and Qualifications

  • Bachelor’s Degree in Mechanical or Electrical Engineer.
  • Work experience is not Mandatory (New graduates will be welcome) however, Engineer job experiences would be preferred in case one is  not a new graduate
  • Must have a valid Driver’s License.
  • Must be fluent in English (Read, Write, Speak)
  • Should have Knowledge related to Mechanical or Electrical engineering and possess Automobile engineering basic skills.
  • Should possess a Strong skill in Microsoft Office Excel, Word, PowerPoint, especially Excel.
  • Should be able to communicate with customers and group companies.

Method of Application

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Care Support – IT) to  before 24th March 2023.