Hotel Admin Assistant at Summit Recruitment and search

Application Ends: April 14, 2023
Apply Now

Job Description

Key Requirements:

  • Handling administration incl. filing and general organisation of paperwork relating to the operations or people management related matters.
  • Manage staff leave schedules and other absences from work.
  • Review guest itineraries and liaise with the reservation team for any queries.
  • Support with organisation and planning of day-to-day duties of the wider hospitality team.
  • Work closely with HR to coordinate training, recruitment or performance development activities.
  • Do research on necessary supplies and working with purchasing department to arrange procurement.
  • Support with reviewing and adjusting Health & Safety manuals, Emergency protocols and Standard Operating procedures.
  • Deal with guest requests as necessary, including liaising with guests directly.
  • Arrange team-building activities.
  • Assist with report-writing activities.
  • Email communication with other heads of departments.
  • Oversee special projects as requested by the Hospitality Manager.

Key Requirements:

  • Degree / Higher Diploma in Hotel Management/Business Administration
  • Proven experience in a luxury hotel, lodge or food & beverage environment.
  • Project management certification or related experience an advantage
  • Excellent written & verbal English language.
  • Advanced Microsoft Office skills.
  • Clear communication skills including report writing and professional email writing.
  • Exceptional time management and organisational skills.
  • Working well under pressure.
  • Creative problem-solving skills.
  • Confident decision-maker.
  • Ability to maintain confidentiality and discretion.