Fraud Detection Analyst at Britam

Job Description

Job Purpose:

Fraud Detection Analyst is responsible for monitoring transactions, accounting paperwork, and operation activities with an aim to identify any fraudulent and suspicious activities within an organization. 

Key responsibilities:

• Gather intelligence from relevant sources regarding the fraud trends in the industry and known fraudsters.
• Continuously scan transactions to establish whether the fraud trends discovered and the fraudsters have gain a foothold in Britam.
• Identify fraud patterns through the monitoring of high-risk transactions and review of exception reports.
• Maintain a black list data based on intelligence gathered from external sources and the investigations we have conducted.
• Compile known fraud red flags and research on more that would be applicable in the various areas of operations in Britam.
• Establish data sources required to test for indicators of fraud.
• Perform relevant analytical techniques required to detect occurrence of fraud and maintain a library of analytical tests.
• Recommend improvements in the data that is captured to aid in fraud prevention.
• Support forensic investigations into cases of suspected fraud through data analytics.
• Provide support to the Operational and Business units of the organization on fraud related matters.
• Regularly prepare reports and updates on the fraud landscape to the Board committee. 
• Responsible for maintaining knowledge of fraud situation in the industry.
• Actively participate in team meetings; share information and make suggestions for improvements to fraud operations.
• Conduct fraud awareness campaigns for the group.
• Prepare and submit forensic reports on assignments taken.
• Updating fraud database and preparing monthly statistical reports.
• Delegated authority as per the approved delegated authority matrix.

Knowledge, experience and qualifications required:

• Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management or Statistics or any relevant field.
• Certification in Data science or Data analytics tools such as Caseware IDEA, Alteryx, Qlik Sense.
• CPA (K) /CFA, CFE is an added advantage.
• Technical expertise regarding data models, database design development, data mining and segmentation techniques.
• Strong knowledge of and experience with reporting packages (Business Objects etc.), databases (SQL etc.), programming (XML, JavaScript, or ETL frameworks).
• 4-6 years proven working experience as a Data Analyst or Business Data Analyst.

Technical/ Functional competencies:

• Knowledge of audit procedures.
• Common Laws on fraud, corruption and bribery.
• Computer applications.
• Use of forensic tools.
• Report writing-ability to develop reports. 
• Decision making – ability to make strategic decisions in a timely and effective manner.
• High moral and ethical standing.
• Highly motivated.

Leadership category responsibility framework (Core Competencies):

Team Leaders in Britam need to:

• Operationally lead a team to service customers from a sustainable and growing customer base whilst increasing profit.
• Ensure the company’s objectives are met by being a vision carrier and by implementing strategy and operational outputs.
• Effectively run the business and manage staff in order to enable functional leaders to focus on developing strategy.
• Effectively identify and define key performance areas, deadlines and goals for their team in order to optimize operational effectiveness.
• Ensure the department has the most appropriate people capability through effective inspirational leadership, people development, effective selection and optimized succession planning.
• Create a high performance, proactive culture and motivated team.
• Monitor operational implementation, budgets, plans, goals and outputs in order to ensure alignment with the departmental strategy.
• Ensure that department priorities are adhered to and effectively communicated.
• Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
• Appropriately model the company values while setting the pace and energy for delivering.
• Benchmark operational activities internally as well as externally in order to be a leader in the industry.
• Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
• Provide access to accurate and consistent information and services across all channels.
• Adequately manage operational risk.