Customer Care Support at Corporate Staffing

Application Ends: March 24, 2023
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Job Description

Role & Responsibilities

  • Manage the reception area including responding to enquiries and receiving visitors in a professional way.
  • Coordinate and schedule appointments and meetings.
  • Handling Time Attendance and HR Contracts.
  • Receive and direct all incoming calls at the reception while taking messages where necessary and relaying them to the appropriate staff according to office procedures.
  • Prepare invitations, programs and other relevant documentation for events and coordinating distribution of office parcels and mail ensuring proper sorting of both incoming and outgoing deliveries within stipulated timelines. 
  • Provide administrative and clerical support, including coordinating incoming meeting and appointment requests for staff/faculty, boardroom bookings, preparation of correspondence, memoranda, taking minutes and distributing to relevant staff etc.
  • Proper record keeping of physical and online administration department documentation and generating required reports. 
  • Raise purchase requisitions on behalf of the department and generate weekly reports.
  • Assist in managing office supplies, inventory, and issuance of supplies to staff. 
  • Ensure cleanliness and orderliness at the reception area while abiding to the policies and regulations of the organization.
  • Any other duties as may be assigned by management.
  • Handling Administrative matters including invoices, KRA,NSSF,NHIF

Skills and Experience required

  • Degree in Business Administration or a related field
  • At least 2 years’ experience in a fast-paced work environment that showcased organization and keenness to detail.
  • Excellent Customer Service Skills.
  • IT savvy and proficient in Microsoft Office and calendar organization tools
  • Discreet individual, able to handle highly confidential and sensitive information
  • Effective communication skills, both written and verbal
  • High Expertise in Email and telephone communication.
  • Excellent organizational and coordination skills.
  • Strong sense of initiative
  • Excellent interpersonal skills

Method of Application

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Care Support – IT) to  before 24th March 2023.