Customer Care Support at Corporate Staffing

Job Description

Role & Responsibilities

• Manage the reception area including responding to enquiries and receiving visitors in a professional way.
• Coordinate and schedule appointments and meetings.
• Handling Time Attendance and HR Contracts.
• Receive and direct all incoming calls at the reception while taking messages where necessary and relaying them to the appropriate staff according to office procedures.
• Prepare invitations, programs and other relevant documentation for events and coordinating distribution of office parcels and mail ensuring proper sorting of both incoming and outgoing deliveries within stipulated timelines. 
• Provide administrative and clerical support, including coordinating incoming meeting and appointment requests for staff/faculty, boardroom bookings, preparation of correspondence, memoranda, taking minutes and distributing to relevant staff etc.
• Proper record keeping of physical and online administration department documentation and generating required reports. 
• Raise purchase requisitions on behalf of the department and generate weekly reports.
• Assist in managing office supplies, inventory, and issuance of supplies to staff. 
• Ensure cleanliness and orderliness at the reception area while abiding to the policies and regulations of the organization.
• Any other duties as may be assigned by management.
• Handling Administrative matters including invoices, KRA,NSSF,NHIF

Skills and Experience required

• Degree in Business Administration or a related field
• At least 2 years’ experience in a fast-paced work environment that showcased organization and keenness to detail.
• Excellent Customer Service Skills.
• IT savvy and proficient in Microsoft Office and calendar organization tools
• Discreet individual, able to handle highly confidential and sensitive information
• Effective communication skills, both written and verbal
• High Expertise in Email and telephone communication.
• Excellent organizational and coordination skills.
• Strong sense of initiative
• Excellent interpersonal skills

Method of Application

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Customer Care Support – IT) to jobs@corporatestaffing.co.ke  before 24th March 2023.