Communications Infrastructure Support (CIS) Technician at Embassy of The United States

January 18, 2023
Application ends: January 31, 2023
Apply Now

Job Description


  • Responsible for installation, maintenance, repair, and wiring of Embassy telephone equipment including the programming of the CS1000 telephone and Call Pilot systems.  
  • Also responsible for the installation, maintenance, repair and wiring of all post radio networks including Emergency and Evacuation, Emergency Action Committee and Administrative.
  • The incumbent supports all mission unclassified networking infrastructure at the main Chancery and supports a microwave network of 10 tail sites across the city.
  • The CIS Technician will perform network monitoring for all Internet Service Provider (ISP) circuits, troubleshoot any issues and ensure that subscription renewal dates are met. He/She will be responsible for supporting the Enterprise Wi-Fi at the Chancery, Annex and NOX buildings as well as at the official residences and satellite offices.

The incumbent must interact with customers daily and work with the MyServices ticket queue.



  • At least three years of experience in telephone or radio installation, repair and maintenance.  Minimum of two years of experience in LAN network or computer operations management or maintenance and repair.


  • Telephone and radio installation, operation, maintenance, troubleshooting, and repair procedures; LAN/WAN networking core knowledge and security principles; safety procedures
  • how to read schematics; MS Office Suite – Word, Excel, Outlook.

Education Requirements:

  • Completion of high school and two years of College studies in networking, telephone or radio vocational training center is required.